What makes a great manager

What Makes a GREAT Manager? (it's not what you think)

Source: Jeff Su

https://youtu.be/84kPR_NDjI8

https://readwise.io/reader/shared/01gy0gkq9czjvezx2k5r3v4bph/

Summary

What Makes a GREAT Manager? (it's not what you think)

00:01:30 The YouTube video discusses the question of whether individuals who prioritize outcome or playing a particular role are better suited for people management roles in the workplace. According to the video, great managers are not born but made and possess three universal qualities: building trust, being great communicators, and having a growth mindset. The video goes into detail about each quality and what great managers do to cultivate them.

00:03:00 The video discusses three ways that managers can improve their relationships with employees: being vulnerable, giving specific recognition and feedback, and preparing for one-on-one meetings. The importance of specific questions in one-on-ones is also highlighted. The video is not sponsored by the author's source of income.

00:04:28 The video discusses the qualities of great managers and focuses on the importance of giving effective feedback. It highlights the three things great managers do when giving feedback, which includes setting clear expectations, making feedback specific to drive action, and collecting 360-degree feedback for maximum objectivity. The video provides tips and examples to demonstrate these concepts.

00:05:53 The video highlights three qualities of great managers: clear communication, objective feedback, and effective meeting management. The manager's ability to provide 360-degree feedback from colleagues allows for a more comprehensive and objective assessment. Great managers also run effective meetings by identifying clear outcomes and minimizing the number of attendees. Finally, the video recommends prompting attendees to brainstorm ideas before meetings and using the meeting time to discuss the ideas.

00:07:17 The video discusses eight qualities that make great managers, with a focus on building trust, providing great feedback, and conducting productive meetings. Other qualities include dealing with imposter syndrome, hiring well, prioritizing execution over strategy, and leading by example. A practical tip is to look to role models and learn how they handle uncertainty and failure. Effective delegation involves reminding team members of the purpose of their tasks. The video concludes by emphasizing the importance of walking the walk, as consistency in words and actions is crucial for maintaining authority and respect.

Bullet Points

What Makes a GREAT Manager?

- Three universal qualities: building trust, being great communicators, and having a growth mindset.

Improving Manager-Employee Relationships

- Be vulnerable.

- Give specific recognition and feedback.

- Prepare for one-on-one meetings.

- Importance of specific questions in one-on-ones.

Giving Effective Feedback

- Set clear expectations.

- Make feedback specific to drive action.

- Collect 360-degree feedback for maximum objectivity.

- Tips and examples provided.

Three Qualities of Great Managers

- Clear communication.

- Objective feedback.

- Effective meeting management.

Building Trust, Providing Great Feedback, and Conducting Productive Meetings

- Deal with imposter syndrome.

- Hire well.

- Prioritize execution over strategy.

- Lead by example.

- Learn from role models in times of uncertainty and failure.

- Delegate effectively by reminding team members of the task's purpose.

- Maintain consistency in words and actions.

Images